Editorial Team

India’s e-commerce market continues its rapid expansion and is forecast to increase 96 per cent between 2021 and 2015 to $120 billion (USD), according to a new report released today from financial technology leader FIS® (NYSE: FIS)

The 2022 Global Payments Report by Worldpay from FIS examines current and future payments trends across 41 countries in 5 regions. Regarding 2021, the report found the shift to online continued with 13.9 per cent growth in global e-commerce, while the 13.4 per cent growth in point-of-sale (POS) transaction value reflects the steady recovery from the impacts of the COVID-19 pandemic.

e-commerce Payment Trends

The FIS report found:

· The Indian e-commerce market is projected to grow by 96 per cent between 2021 and 2025 when it will surpass US$120 billion in transaction value.

· Digital wallets (45.4 per cent) followed by debit cards (14.6 per cent) and credit/charge cards (13.3 per cent) were the leading e-commerce payment methods in 2021.

· Digital wallets are projected to extend their lead over other e-commerce payment methods through 2025 when they are projected to account for 52.9 per cent of the transaction value.

· Buy now, pay later is India’s fastest-growing online payment method. BNPL is projected to rise to 8.6 per cent of e-commerce market value by 2025, up from just 3 per cent in 2021.

· Prepaid cards, bank transfers and cash on delivery market shares are in decline and are projected to collectively comprise just 8.8 per cent of e-commerce transaction value by 2025.

Point-of-Sale (POS) Payment Trends

The FIS report found:

· India’s POS market is projected to increase by 28.8 per cent between 2021 and 2025 when it will exceed US$1.08 trillion.

· Cash was the leading in-store payment method in 2021 with 37.1 per cent of transaction value, followed by digital wallets (24.8 per cent), and credit/charge cards (18.1 per cent).

· Digital wallets are projected to overtake cash as the most popular in-store payment method by 2023 when they are projected to account for 30.8 per cent of POS transaction value.

“The e-commerce industry in India has witnessed strong growth over the last few years and this growth is showing no signs of slowing down,” said Phil Pomford, General Manager APAC, Worldpay Merchant Solutions at FIS. “The COVID-19 pandemic has brought fundamental changes in the way people shop and make their purchase decisions throughout India, and it’s now vital for merchants to provide customers with a hassle-free and convenient shopping experience. Those who offer a compelling value proposition to consumers are well-positioned to thrive as India’s e-commerce market continues its dramatic growth.”

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