Lummo (formerly known as BukuKas) has onboarded Praveen Sridhar as their General Manager – Customer Delight. The Jakarta and Bengaluru-based SaaS company continues to expand its leadership team in India with the addition of names in key roles including Alexander Peter, Senior Vice President, Founder’s Office & People Strategy, Renuka Thakur, Head of Product – Buyer & Storefront at Bukukas, and Abishek Murthy, Chief Growth Officer.
Praveen is currently stepping into his 14th year of customer delight specialisation. At Freshworks, his journey started as a Product Consultant in 2016 followed by stints at specialised product consultancies that then lead him to earn a name over almost every region worldwide.
Outside of product consulting, Praveen supported the growth of the SMB business by building sales enablement, growing special programs, and building predictable customer engagement and solution delivery.
“In the current journey at Lummo, it is imperative to delight our customers and give them a world-class experience. Praveen will be one of our star players as we take Lummo forward and grow the company. With him on the team, we are confident our customers will and greater value with our platform”, commented Abishek Murthy, Chief Growth Officer at Lummo.
On his new role, Praveen also added, “An opportunity to work with Lummo is an exciting one for me as I get to explore new ideas and work with a wide range of cultures and backgrounds. This with a team that is bursting with energy on all sides. I am looking forward to working with diverse talent and implement new ideas that will streamline operations at Lummo.”
Lummo offers services in form of SaaS solutions to entrepreneurs and brands to help grow their businesses. They work with businesses to provide them with technological solutions and help them build consumer relationships among other services. Lummo has raised a Series C of $80 million in funding led by Tiger Global and Sequoia Capital earlier this year. Other investors such as CapitalG, the growth fund of Google’s parent company Alphabet, Bezos Expedition, the personal investment firm of Jeff Bezos, NuvemShop CEO Santiago Sosa, and former Lazada CEO Max Bittner, also participated in this round.