Editorial Team

The consulting practise of AscentHR, a leading HR, Payroll, and Compliance solutions and services company, recently concluded an industry study on “Changing people practices and trends.” According to the study, firms in the Financial Services and Manufacturing sectors reported a significant increase in providing formal learning opportunities to their employees during WFH.

Digital learning is now mainstream!

The research titled “Changing people practices and trends” aimed to understand business leaders’ perspectives on the changing work models across industries and segments.

Contrary to the general assumption that digital learning is only prominent in IT and Service sectors, the AscentHR study demonstrates that digital learning is now mainstream across sectors, including financial services and manufacturing.

Significant increase in learning opportunities

The study shows that financial services and manufacturing sectors witnessed a significant increase in providing formal learning opportunities to employees during WFH period. The data revealed that 33% of the financial services organisations and 28% of the manufacturing firms said that formal learning opportunities in their organisations have seen a significant increase.

This is an interesting finding not only because these numbers are higher when compared to numbers from other sectors, but also it shows that manufacturing sector, in particular, is deriving significant benefits out of digital learning as they are reducing training cost while minimising productivity loss.

Training in the manufacturing industry is typically expensive as it involves classroom-based training for a large group. It also means taking employees off production lines impacting their productivity to some extent. By embracing digital learning technologies,  training is cost-effective, offers safety, and some level of flexibility for employees to progress through training sessions at their own pace that suits their production needs.

Learning Opportunities Provided: Trends by Employee Count

The analysis of the research data revealed that firms with more than 10000 employees reported significant increase in providing formal learning opportunities to their employees during WFH. Conversely, firms with a count up to 500 employees reported a significant decrease in providing formal learning opportunities to employees during WFH.

Trends in Learning Modes

The study points out that E-learning portals and Instructor-led training (ILTs) are the top two channels by which employees were provided training and mentoring sessions.

In terms of industry size, enterprise firms across sectors are investing in learning technologies. To be precise, 80% of the enterprise firms prefer Instructor-led virtual classroom-based learning. The next prefered digital learning mode is through e-learning portals and LMS. What’s interesting is that even firms that leveraged traditional office-based training have moved to video-based instructions.

“This goes to prove firms that invested on learning in the pandemic have benefitted with better trained talent and productivity levers. Firms that struggled with productivity and learning tend to see a sharp decline in business growth,” said AscentHR CEO and Founder Subramanyam S.

E-learning tops as the preferred learning mode, ITL in manufacturing sector

When analysed by industry sectors, e-learning is the top channel across industry sectors by which employees were provided training and mentoring sessions. Although e-learning is the top channel across industry sectors, instructor-led virtual classroom-based learning is the preferred learning mode in the manufacturing sector.

The data shows that 62% of the manufacturing firms are leveraging instructor-led virtual classroom-based learning for training, guiding, and mentoring employees. This learning mode is particularly higher in the manufacturing sector when compared to the same learning mode in other sectors.

Digital learning has become mainstream across sectors and is increasingly becoming crucial to onboard entry-level new joiners across industries such as NBFCs, financial services, and e-tailing sectors. Overall, there has been a great pickup in adopting digital learning technologies.

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