Editorial Team

UST, a leading digital transformation solutions company, has been rated as one of the leaders in the 2021 ratings of Zinnov Zones for Hyper Intelligent Automation (HIA) Services and RPA Services in Small and Medium-sized Service Providers segment. Powered by UST SmartOps platform, UST’s HIA services empower businesses to focus on the digitization opportunities with the highest business impact. As a leader, UST has been recognized as a robust provider capable of delivering results with high impact and meeting future client requirements compared to peers.

Zinnov Zones is an annual rating from Zinnov to assess the prowess and scalability of companies across the HIA ecosystem. Participants are also evaluated across the following segments – HIA Services, HIA Consulting, RPA Services, horizontal segments such as F&A, Talent Management & HR, and industries including Retail & CPG, Healthcare, etc.

Sajesh Gopinath, General Manager & Go-to-Market Leader, UST SmartOps, said, “We are thrilled and honored to be named a leader in Zinnov Zones for Hyper Intelligent Automation (HIA) services and RPA services, among Small and Medium-sized Service Providers. It is a testament to our capabilities and commitment to help our clients transform their business processes. UST SmartOps™ intelligently and continuously improves business processes and accelerates success by reducing costs, streamlining operations, and unlocking value for businesses.”

“UST’s advanced capabilities in the automation space are driven by its large pool of skilled and certified talent, and strategic partnerships with leading automation platforms including Microsoft and UiPath,” shared Nischay Mittal, Partner & Global Head – Automation/ AI, Zinnov. “UST’s deep expertise in automation deployments in Cloud, and full-stack services from large-scale transformation to leveraging its strong IP portfolio including UST SmartOps, has helped it create value-driven outcomes for its clients and firmly anchor its Leadership position in the 2021 Zones ratings for HIA and RPA Services.”

Zinnov recognizes UST as a digital transformation organization with a strong IP portfolio of proprietary Hyper Intelligent Automation solutions. These include:

  • UST SmartOps (which helps create custom workflows to suit personalized business needs with easy to use drag and drop functionality)
  • UST SmartVision (helps in transforming disparate data from structured & unstructured documents)
  • UST SmartOps AIOps (a product that transforms traditional IT Operations by bringing advanced AI-based monitoring, automated triaging & resolution, AI augmentation and self-healing capabilities)
  • UST SmartOps FinOps (a product to assist finance functions by automating document-centric processing via advanced document understanding capabilities paired with an expert-in-the loop process)

UST’s strategic approach to Automation includes UST SmartStart™, a unique 8–12-weeks consultation process that delivers a strategic blueprint and agile roadmap for clients’ Automation journey.

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