Sallyann Della Casa, Chief Identity Hacker, GLEAC

Sallyann Della Casa launched the world’s first utility NFT, a marketplace tokenizing industry experts time and wisdom in October 2022. She is one of the 4% of women globally who has a patent-pending method to signal and train agents in human ingenuity and wisdom. In 2016, she served as the only female at a C-suite level at Careem to help stabilize the workforce and shape its organizational culture. GLEAC her Web 2.0 platform, which co-pilots your learning, innovation and problem solving with industry experts, powered Expo 2020 Skills of the Future Pavilion, up-skills African youth on the YOMA UNICEF Platform and also empowers learners on the JIO platform across India. She also has a weekly NFT column and a Metaverse Podcast Business School on Spotify.


Let’s not pretend. Leadership is really difficult. 

Every single day leading my startup, I do wake up going what the heck did I get myself into! And I have a feeling many C-suite executives of the world’s biggest companies also all secretly feel this way. 

And given the rapid pace of change in our world today, leadership is especially challenging.  

Just consider the past three months. If we and our grandkids are still alive by then, we will all remember our lives before and after ChatGPT and ideally live to tell our grandchildren about it. 

Let’s look at how ChatGPT, conflict, and limitations affect leadership:

1. Friction. The difficulties encountered when attempting to adopt novel concepts, procedures, or technologies are referred to as friction. 

A variety of factors can cause friction, such as market rivalry, regulatory barriers, and employee resistance.

Imagine you lead Twitter and knew the sale to Elon Musk would cause mass friction not only for employees, but also for investors, partners, customers, and a variety of other stakeholders. 

Where normally a variety of factors can cause friction, such as market rivalry, regulatory barriers, and employee resistance, in this instance you had one personality…the Buyer who was the root of all the friction. 

How would you have handled it?

Only leaders who can foresee and prepare for potential obstacles are those who can successfully manage conflict. Additionally, they are adept at pitching their mission and winning over stakeholders. Additionally, they are prepared to change their approaches when necessary to get around challenges. Additionally, they are also adept at pitching their mission and winning over stakeholders and prepared to change their approaches when necessary to get around challenges.

2. Constraints. These can come in many ways, such as a lack of resources, time, or expertise making it difficult to accomplish the intended results. Or is this always the case?

Let’s use Brazil as an illustration of a country that made use of constraints as an advantage. They created a miniature version of the football pitch because there wasn’t enough room or equipment for football players. This pushed the players to improve and become more precise in their play. Since this restriction was kept and still exists today to create better soccer players, the intended result was not only achieved but is also visible at every World Cup ever played.

However, due to the limitation constraints impose on a leader’s capacity to move and make decisions, they can be difficult for a leader to manage. Leaders may be compelled to give some goals more priority than others or to make challenging trade-offs between opposing priorities, which can make it challenging for them to develop and implement effective strategies. Constraints causes stress.

And without any doubt, if a leader doesn’t live up to expectations or produce the desired outcomes within the set constraints, there is a risk to their credibility and image. The ability of the leader to lead and make wise choices may be damaged as a result.

Overall, dealing with constraints can be difficult because it forces leaders to manage stakeholder expectations, balance conflicting goals, and come up with creative solutions while working with limited resources and time.

3. Chat GPT.  Using the GPT-3.5 architecture, OpenAI taught the ChatGPT language model. The way that leaders approach decision-making, problem-solving, and creativity may be completely altered by ChatGPT.

There is not a single aware executive today who is considering how this will affect the company’s operations, skills, and a variety of other factors. Like how cell phones completely altered our lives when they entered our lives, this is the game-changer for the entire globe.

Even though ChatGPT has received a lot of negative press, when used properly, it can assist leadership. during a period of strife and ambiguity. Using ChatGPT, leaders can:

  • Produce observations and suggestions based on sizable data sets. 
  • Spot potential dangers and opportunities, empowering leaders to take wise choices.
  • Facilitate conversation and teamwork as well. 
  • Be a tool that managers can use to organize online meetings and brainstorming sessions. 
  • Help team members to communicate and cooperate from anywhere in the world. 

However, Leaders must understand the technology’s constraints and make the best use of it striking an equilibrium between ChatGPT’s advantages and the requirement for human intuition, empathy, and creativity.

In conclusion, the most trusted tool in a time of uncertainty can be a leader’s intuition. 

The capacity of a leader to act quickly and wisely on impulses or “gut feelings” is known as intuition. It is a sort of implicit understanding that comes from thought, experience, and observation.

This happened to me recently is deciding to tokenize human wisdom using NFT technology + industry experts time time-capsuling it on blockchain. Nothing said it was an actual bad move sine it had ever done it before. But realistically, the ideal WEB 2.0 Buyer profile, corporates such as hedge funds or consultant who make up 70% of the Buyer profile of expert’s time are not yet in the NFT space buying anything really. 

A leader’s intuition is frequently influenced by their prior experiences, education, and values, allowing them to recognize patterns swiftly, foresee difficulties, and make decisions with confidence. Their capacity to read nonverbal signals and pick up on subtle nuances, as well as their emotional intelligence, which enables them to comprehend and sympathize with others, also have an impact.

I guess only time will tell if I made the right move as the leader of GLEAC.

Content Disclaimer

Related Articles