Kushhagr Agarrwal Founder & Business Development Director, KNR Consulting

Kushhagr has a master’s in Business Administration from the Indian Institute of Planning and Management. Amity Business School awarded him a Bachelor’s degree in Business Management. After completing his academics, he began his career as an investment banker. Additionally, he expanded his working experience by imparting seminars and lectures as a visiting faculty in various B-Schools for student development. He then envisioned the venture with the goal of becoming a globally respected organization that provides best-in-class solutions while nurturing business value in the market. He idolizes Sir Ratan Tata for his contributions to the nation as an industrialist and philanthropist that inspired him to live a better life.


Ever since the pandemic outbreak, India has emerged as a global tech hub. As digital adoption has taken centre stage and seen a dramatic increase in the workforce arena, C-suite executives such as the CEO, COO, CXO, and others are effectively driving services with new responsibilities by gaining new authority within the organization. As a result, C-suite executives are playing an important role in driving the organization’s growth by enhancing workforce skills for the future trajectory. 

C-suite Executive- An Influential People

C-suite executives are the most influential people in a company that holds the sword to protect the organization and gain traction in the new era. The executives are the highest-ranking officials in a company. Furthermore, they assist and guide the organization through sweeping the digital and talent upgrade efforts. 

With the advent of digitalization, enterprises in the country are adopting new-age technology to train, retool, and up-skill their workforce in a competitive environment to boost a variety of verticals such as revenue, business growth, and so on. Hence, these executives focused on the new capabilities of the employee by taking full responsibilities by leading them. 

Executive responsibilities for leading the workforce 

In today’s situation, especially post-pandemic, a positive and hybrid work culture defines success and gives an organization a competitive edge over other competitors in the market. It further paves the way for employee engagement and satisfaction, thereby leading the employee by inculcating training, retooling and up-skilling, in the long run, will indeed give benefits to firms. Furthermore, to reap the benefits, organizations must work closely with C-Suite executives to ensure high levels of customer satisfaction. As a result, in order to establish the level of experience among a workforce, the executive must make significant efforts by proceeding with the responsibility.

Some of the C-level executives are responsible for leading the business and its respective departments’ workforce.  


With the changing landscape, businesses are recognizing the importance of workforce development and realizing the need to invest in the holistic development of their employees because it is clear that new-age employees get fed up with outdated norms such as the nine-to-five schedule, the expectation that they should be “always on,” substandard wages and benefits, along with the ideas that they should be willing to sacrifice their lives for their job.

It is similar to the hard-working workers, as with the ups and downs the employees face challenges, are busy at their workstations and are always ready to take up complexity at work. To keep up pace with the clear mindset, C-suite executives must take responsibility for providing continuous training to improve their knowledge and techniques. Individuals are thus encouraged and equipped to work smarter rather than harder. As a result, employees are naturally able to strike the proper work-life balance and pay attention to both.


Organizations have been rapidly adopting digital technology over the last few decades. Not only by the corporations, but also by the employees, work nature, customers & partners, and so on. The digital transformation in which business leaders will invest for many years is changing and evolving. Many businesses will also require new management capabilities and C-level executives to oversee them. Many of these changes, however, have been brought about by the pandemic, as the spread of COVID-19 has accelerated the digitalization trend.

Companies are leveraging new capabilities in response to new trends, and retooling is becoming an important aspect of responding to customer and partner needs. As a result, developing and implementing advanced digital technology quickly requires leadership from the top of the organization with the necessary knowledge and experience.


With employees seeking a steep growth curve, the business landscape shifting quickly, and companies dealing with constant change as a result of ongoing digital transformation, it is critical to rethink workplace learning and development. Up-skilling has taken centre stage to support the scenario by enabling new abilities for progressive growth. Up-skilling is concerned with assisting people in becoming more knowledgeable and developing new skills relevant to their current position.

Up-skilling is becoming increasingly important as technology advances. According to a World Economic Forum report, up-skilling will be required for 50% of all employees by 2025. While the rise of automation and artificial intelligence (AI) is expected to drive employees out of the workforce. As a result, programs such as employee up-skilling will create a buzz about the lot scenario and also pave the way for future growth. 

However, with the changing scenario, there are numerous consulting groups that offer a wide range of specialized services ranging from Business Consulting, Financial Consulting, HR Consulting, and market activation. They also assist the organization by providing high-quality services aimed at improving the marketplace performance of its clients by the organization’s workforce for future growth. In a nutshell, C-suite executives are responsible for training, retooling, and up-skilling the workforce to provide a high-end experience in a competitive market.

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